Refund Policy

• Your blueprint ($19), and for founders who bought them before, the Builder Pass, its upgrade and Builder extras, within 14 days of the purchase date.
• A full refund of the amount paid. No need to prove hours lost; a short note on what went wrong helps us improve the product.

• Email support@vibetospec.com from the address you used at checkout, or include that address in your message.
• We reply within 2 business days and issue approved refunds to your original payment method.
• Banks usually take 5–10 business days to show the refund on your statement.

Paid access bought with the refunded payment is removed. For a Builder Pass, that means your account returns to the free tier; for a Project Pass, the refunded blueprint is locked again; for the upgrade, you keep the Project Pass it upgraded. Files you already downloaded or received by email are yours to keep.

• Cancel any time from your guided build. Guidance stays on until the end of the period you've paid for, and you won't be charged again.
• Payments for periods that have started aren't refunded, except for a billing error (such as a double charge) or where the law requires it.
• If a guidance payment is refunded, guidance ends straight away. Your blueprints and build history stay.

• Requests made more than 14 days after purchase aren't covered.
• We may decline repeated refund requests from the same person, or refunds for accounts closed for breaking our Terms of Service.
• Nothing here limits refund rights you have under consumer protection laws.

Charged twice, or charged without receiving your pack? Email support@vibetospec.com before opening a dispute with your bank; we'll fix it faster.